Where is my order?
You can check on your order status 24 hours a day by going to
Check Order Status.
Here you can login with your order # and email address to check order
status and print copies
of your
receipt.
Please allow the stated item "Processing Time" for each item before it ships. You can view this
"Processing Time" on the product page or the email
order confirmation you received. Please note, item "Processing Time" is
stated in business days (M-F) which does not include Saturdays, Sundays, or
Holidays.
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How much is Shipping?
All items on SportsGiftStore.com are shipped via Standard Shipping.
Shipping carriers include USPS Priority Mail, UPS Ground, DHL, and Fed Ex
Ground depending on the specific warehouse the item is shipped from. For
this reason, we cannot ship to APO or PO Box addresses. A physical
shipping address is required for delivery. Next Day, 2nd Day, and 3rd
Day
Shipping is not available.
Standard Shipping Rates are as
follows:
$6.95 for order totals between $0.00 and $60.00
$8.45 for order totals between $60.00 and $100.00
$10.95 for order totals between $100.00 and $150.00
$12.95 for order totals over $150.00
Delivery Times range from 1-4 days after the indicated item
"Processing Time".
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Do you ship outside
the US?
At this time, we do not ship to addresses outside the United States.
In addition, at this time we do not ship to APO addresses.
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Is this item IN-STOCK?
On each Product Page there is a "Status" line which indicates if the item is
In-Stock or Out of Stock. All items have a stated "Processing
Time" which will be required before shipment. This processing time is
required for some items to be produced or manufactured.
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Do you offer wholesale
prices?
No, we do not offer a wholesale program at this time.
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Do you have a printed
catalog?
No, we do not have a printed catalog at this time. You may view our
entire selection of products 24/7 by following any of our below on-line
catalogs:
 |
Sports Flags,
NASCAR Banners,
Sports Pennants , and more
at Sports Flags and Pennants Co. |
 |
College Flags,
College Pennants, and
College Banners
at College Flags and Banners Co. |
 |
NFL
Flags,
NFL
Banners,
NFL Pennants and
NFL Merchandise
at Pro Flags and Banners Co. |
 |
Baseball
Flags, Baseball Pennants, MLB Flags,
MLB Pennants,
at Baseball Flags and Pennants Co. |
 |
College
Merchandise,
NCAA Merchandise, and
College Gifts
at College Merchandise Co. |
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Can you make a custom
flag?
Yes, custom flags, pennants, and banners are available. Our minimum
quantities are 48 pieces (flags/banners) and 288 pieces (pennants).
Please send your flag design and project description to info@sportsflagsandproducts.com.
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What is your fax
number?
Our fax number is 253-276-0723.
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Will I be charged
sales tax?
Only orders with shipping addresses located in the State of Illinois will be
subject to 7.0% sales tax.
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Do you accept a
Purchase Order (PO)?
Yes, Purchase Orders are accepted from educational and corporate sources.
Please fax PO's, vendor forms, W-9 requests, or other vendor needs to
253-276-0723 for processing.
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Can I include a gift
message?
Yes, gift messages up to 50 characters are included on your order packaging
label. You will need to enter your gift message during the shopping
cart checkout process.
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I don't want an
invoice included?
We do not include invoices or receipts within your order packaging. Your
invoice/receipt is the email confirmation you receive upon order placement
and order shipment. Either email confirmation will act as your
receipt.
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Can I order by fax or
mail?
Yes, you may order by fax or mail by printing our
Mail/Fax Order Form.
Please note, on-line ordering is the fastest method of receiving your order
and viewing "real time" inventory status of your item(s).
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What is your return or
exchange policy?
Returns are Easy! You may return or exchange an item within 90 days of delivery. To
request a RMA (Return Merchandise Authorization) number, please use our
Contact Us form and select "RMA Request". For more
return or exchange information, please see our
Merchant Policy.
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Is Next Day and 2nd
Day Shipping Available?
No, Next Day and 2nd Day Shipping are not available. However, Express
Shipping is available for our selection of
College
Flags,
College Pennants, and
College Banners at
www.collegeflagsandbanners.com and our
Sports Flags
at
Sports
Flags and Pennants Company .
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My school isn't
listed, do you have it?
All schools which are available are listed on our website. These schools
include all Division IA colleges and universities.
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Is my item Licensed by
the Team or League?
All items are Officially Licensed and manufactured under authorized
agreements held by their respective licensees. All team insignias, logo
colors, and designs are approved by the selected university, team, or
professional league. This approval ensures your purchase will have the newest team insignias, authentic colors,
premium quality, and a royalty paid to the selected university, team, or
league.
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When
will my item(s) ship?
Please allow the stated "Processing Time" for each item before it ships.
You may view the "Processing Time" for each item by any of the following.
1. Click on the MORE INFO link or Photo of any item to view a detailed
description and "Processing Time"
2. Place the item in your shopping cart to view the "Processing Time"
3. Your email order confirmation will also state the item "Processing Time"
below each item purchased
Please note, item "Processing Time" is stated in business days (M-F) which
does not include Saturdays, Sundays, or Holidays.
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Do you have Gift Certicates or Gift Cards?
Yes, we have e-Gift Cards/Certificates
in $25, $50, $100, and $250 amounts. You can enter a gift recipients email address and they will
receive an email with a e-Gift Card ID# which can be redeemed at any of our websites
for the amount purchased. A great last minute gift idea as the e-Gift Card is sent instantly!
For more information, see
e-Gift Cards.
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