Sports Gifts and Sports Fan Gifts

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Frequently Asked Questions

Common Questions Order Questions
Where is my Order? How do I check Order Status?
How much is Shipping? Will I be charged Sales Tax?
Do you ship outside the US? Do you accept a Purchase Order (PO)?
Is this item IN-STOCK? Can I include a gift message?
Do you offer wholesale prices? I don't want an invoice included?
Do you have a printed catalog? Can I order by fax or mail?
Can you make a custom flag? What is your return/exchange policy?
What is your fax number?
My school isn't listed, Do you have it? Shipping Questions
Is my item Licensed by the NCAA and School? What is your shipping charge?
Do you have Gift Certicates or Gift Cards? Is Next Day and 2nd Day Shipping Available?
  When will my item(s) ship?
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Where is my order?
You can check on your order status 24 hours a day by going to Check Order Status.  Here you can login with your order # and email address to check order status and print copies of your receipt.

Please allow the stated item "Processing Time" for each item before it ships. You can view this "Processing Time" on the product page or the email order confirmation you received. Please note, item "Processing Time" is stated in business days (M-F) which does not include Saturdays, Sundays, or Holidays. 
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How much is Shipping?
All items on SportsGiftStore.com are shipped via Standard Shipping.  Shipping carriers include USPS Priority Mail, UPS Ground, DHL, and Fed Ex Ground depending on the specific warehouse the item is shipped from. For this reason, we cannot ship to APO or PO Box addresses. A physical shipping address is required for delivery.  Next Day, 2nd Day, and 3rd Day Shipping is not available.

 Standard Shipping Rates are as follows:
$6.95 for order totals between $0.00 and $60.00
$8.45 for order totals between $60.00 and $100.00
$10.95 for order totals between $100.00 and $150.00
$12.95 for order totals over $150.00

 Delivery Times range from 1-4 days after the indicated item "Processing Time".
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Do you ship outside the US?
At this time, we do not ship to addresses outside the United States.  In addition, at this time we do not ship to APO addresses.
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Is this item IN-STOCK?
On each Product Page there is a "Status" line which indicates if the item is In-Stock or Out of Stock. All items have a stated "Processing Time" which will be required before shipment.  This processing time is required for some items to be produced or manufactured.
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Do you offer wholesale prices?
No, we do not offer a wholesale program at this time.
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Do you have a printed catalog?
No, we do not have a printed catalog at this time.  You may view our entire selection of products 24/7 by following any of our below on-line catalogs:
   

Sports Flags, NASCAR Banners, Sports Pennants , and more
at Sports Flags and Pennants Co.

College Flags, College Pennants, and College Banners
at College Flags and Banners Co.

NFL Flags, NFL Banners, NFL Pennants and NFL Merchandise
at Pro Flags and Banners Co.

Baseball Flags, Baseball Pennants, MLB Flags, MLB Pennants,
at Baseball Flags and Pennants Co.

College Merchandise, NCAA Merchandise, and College Gifts
at College Merchandise Co.

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Can you make a custom flag?
Yes, custom flags, pennants, and banners are available.  Our minimum quantities are 48 pieces (flags/banners) and 288 pieces (pennants).  Please send your flag design and project description to info@sportsflagsandproducts.com.
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What is your fax number?
Our fax number is 253-276-0723.
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Will I be charged sales tax?
Only orders with shipping addresses located in the State of Illinois will be subject to 7.0% sales tax.
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Do you accept a Purchase Order (PO)?
Yes, Purchase Orders are accepted from educational and corporate sources.  Please fax PO's, vendor forms, W-9 requests, or other vendor needs to 253-276-0723 for processing.
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Can I include a gift message?
Yes, gift messages up to 50 characters are included on your order packaging label.  You will need to enter your gift message during the shopping cart checkout process.
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I don't want an invoice included?
We do not include invoices or receipts within your order packaging. Your invoice/receipt is the email confirmation you receive upon order placement and order shipment.  Either email confirmation will act as your receipt.
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Can I order by fax or mail?
Yes, you may order by fax or mail by printing our Mail/Fax Order Form.
Please note, on-line ordering is the fastest method of receiving your order and viewing "real time" inventory status of your item(s).
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What is your return or exchange policy?
Returns are Easy! You may return or exchange an item within 90 days of delivery. To request a RMA (Return Merchandise Authorization) number, please use our Contact Us form and select "RMA Request". For more return or exchange information, please see our Merchant Policy.
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Is Next Day and 2nd Day Shipping Available?
No, Next Day and 2nd Day Shipping are not available. However, Express Shipping is available for our selection of College Flags, College Pennants, and College Banners at www.collegeflagsandbanners.com and our Sports Flags at Sports Flags and Pennants Company .
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My school isn't listed, do you have it?
All schools which are available are listed on our website. These schools include all Division IA colleges and universities.
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Is my item Licensed by the Team or League?
All items are Officially Licensed and manufactured under authorized agreements held by their respective licensees. All team insignias, logo colors, and designs are approved by the selected university, team, or professional league.  This approval ensures your purchase will have the newest team insignias, authentic colors, premium quality, and a royalty paid to the selected university, team, or league.
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When will my item(s) ship?
Please allow the stated "Processing Time" for each item before it ships. 

You may view the "Processing Time" for each item by any of the following.

1. Click on the MORE INFO link or Photo of any item to view a detailed description and "Processing Time"
2. Place the item in your shopping cart to view the "Processing Time"
3. Your email order confirmation will also state the item "Processing Time" below each item purchased

Please note, item "Processing Time" is stated in business days (M-F) which does not include Saturdays, Sundays, or Holidays.
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Do you have Gift Certicates or Gift Cards?
Yes, we have e-Gift Cards/Certificates in $25, $50, $100, and $250 amounts. You can enter a gift recipients email address and they will receive an email with a e-Gift Card ID# which can be redeemed at any of our websites for the amount purchased. A great last minute gift idea as the e-Gift Card is sent instantly! For more information, see e-Gift Cards.
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Add more quality Sports Products to your Shopping Cart from our partners

College Flags NFL Flags Sports Flags Sports Gifts MLB Flags College Merchandise
College Flags NFL Flags Sports Flags Sports Gifts MLB Flags College Merchandise


All sports gifts are manufactured by authorized license holders of the selected team, school, league, institution or organization and approved by third party licensing representatives, if applicable. These approvals insure that our gifts are displayed with genuine team insignias, mascot logos, authentic colors, updated designs, and quality construction.

No photos, markup code, content, or website design elements may be duplicated in any way without written permission of SportsGiftStore.com and State Street Products, LLC Copyright 2014. All rights reserved.

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